Shipping: We ship all our products Fed Ex Ground. We can expidite shipments at an additional cost. Please feel free to call us at(408)395-9998 to find out the cost to expidite an order.
Please allow up to three weeks for deliver. Also, we ship only to addresses in the United States, and we can not ship to PO Boxes.
Returns: Big Wave Beverage Company will issue a refund on any product if the customer is not completely satisfied. Customers who choose to receive a refund must ship back the remaining product at their own expense. Customers will be charged for product consumed and will only receive a refund on product returned. Bottles opened will not be refunded. Please include receipt and Bar Code.
Please send returns to: Returns, Big Wave Beverage Company, 14531 Big Basin Way Ste #5, Saratoga, CA 95070.
